This agreement describes our paid services and applies together with our Terms of Service. When you pay for a service, you accept this agreement.

1. One-time fix — what's included

• A review of the trackers that load on the agreed website before consent.
• Installing or configuring a consent banner (consent management tool) suitable for your platform. We usually use reputable tools with free or low-cost plans; any paid plan of a third-party tool is your choice and cost.
• Configuring the agreed advertising, analytics, chat and session-replay tools so they wait for visitor consent, where the platform and tool allow it.
• Configuring Google Consent Mode where Google tools are used.
• A re-scan and a before/after report.
• The 6-month guarantee described in section 5.

"Site" means one domain and its main storefront or website. The fix covers the home page and the site-wide setup; we'll tell you before starting if your site needs extra work.

2. What's not included

• Legal advice, writing or reviewing legal documents (privacy policy, terms) or responding to demand letters.
• Server-side tracking, mobile apps, email tracking, or systems outside the website.
• Redesigning your site, fixing unrelated bugs, or custom development beyond the consent setup.
• Changes made after delivery by you, your team, your apps or plugins, or other providers.

3. Your part

• Give us temporary collaborator or admin access (for example a Shopify collaborator request or a temporary WordPress user) and remove it when we finish.
• Keep a current backup of your site before we start.
• Tell us which tools you need to keep and answer our questions within a reasonable time.

4. Timing

We aim to complete fixes within 5 business days after payment and access. If we're waiting on you for more than 30 days, we may close the job; you can reopen it within 60 days.

5. 6-month guarantee (included with the $149 fix)

• For 6 months (183 days) after we deliver the fix, we run an automated weekly scan of the agreed home page and email you the report.
• If a scan shows trackers loading before consent, reply to that report and we'll fix it at no cost, up to 2 re-fixes during the 6 months, including issues caused by new apps, plugins or tag changes.
• Each re-fix covers the trackers reported in that alert, on the same site and platform, within 5 business days of your reply and access. It doesn't cover moving to a new platform, a site redesign, or items listed in section 2 other than changes after delivery.
• Additional fixes after the 2 included ones are quoted before we start.
• When the 6 months end, weekly scans stop. You can continue with paid monitoring (section 6); nothing is charged automatically.
• The guarantee applies to the $149 fix. Agency fixes ($99) follow the agency terms we agree with each agency.

6. Weekly monitoring ($19/month)

• An automated scan of the agreed home page about once a week, from the United States, with an email report.
• An email alert when a scan finds a high-risk tool loading before consent or a new tracker compared with the previous scan.
• The "Verified by WaitForYes" badge while monitoring is active and the latest scan is clean.
• Monitoring reports what it observes. Fixing new issues is not included, but we'll quote any work needed.

7. Agency white-label

Agencies may deliver our reports to their own clients under their brand and set their own prices. The agency is responsible for its client relationship and for having permission to give us access to client sites.

8. Confidentiality and access

We use site access only for the agreed work, don't change unrelated settings, and don't share your site's information except as needed to deliver the service (see our Privacy Policy).

9. Warranty and liability

For the $149 fix, our warranty is the 6-month guarantee in section 5. Beyond that, our liability is limited as described in our Terms of Service, and our services are technical only — not legal advice and no guarantee against claims.

10. Refunds

See our Refund Policy.